Question 1

What is Afterglint’s managed lead-conversion service?

Accepted Answer

Afterglint primarily serves HVAC businesses with managed lead-conversion support. Roofing and med spa businesses are additional niches. It manages agreed follow-up for inbound leads, including inquiries and estimates, using the business’s confirmed information and handoff rules.

Question 2

Which businesses is the service for?

Accepted Answer

HVAC owners are Afterglint’s primary audience. The service also supports roofing and med spa businesses as additional niches, with each workflow scoped to the business.

Question 3

What leads does Afterglint follow up with?

Accepted Answer

The managed service can follow up on missed and after-hours calls, inquiries that were not answered or were forgotten, estimates that have not reached a decision, seasonal maintenance opportunities, and dormant leads. The audit/demo reviews the current process and helps define which follow-up is in scope.

Question 4

How does Afterglint make sure its answers are accurate?

Accepted Answer

Follow-up answers rely on business information the client has confirmed. If a prospect asks something outside that confirmed information, the response should be handed to the client or their team instead of guessing.

Question 5

How does appointment support work?

Accepted Answer

Afterglint can support agreed appointment-request handoffs. Requests are passed to the business for confirmation through its agreed process; a request is not a confirmed booking. The client and Afterglint define the booking rules and handoff during the audit/demo.

Question 6

Does Afterglint guarantee appointments, sales, or revenue?

Accepted Answer

No set number of recovered leads, appointments, sales, or revenue is promised. Results depend on factors such as the leads received and whether prospects respond. The business confirms appointment requests.

Question 7

What does the managed service cost?

Accepted Answer

The managed lead-conversion service is $3,000 per month. An audit/demo is the first step to discuss fit and scope.

Question 8

How does a business get started?

Accepted Answer

Start by requesting an audit/demo. Afterglint reviews the current lead flow and discusses fit and scope. If there is a fit, the workflows, follow-up owners, timing, and team handoffs are agreed before connected work begins.